webdoc · Media
Automotive News Commentary
Sharp takes from Peter “webdoc” Martin on the headlines affecting dealers and vendors.
Automotive News Commentary
The Three Ps of Customer Experience and Why Video Is the Missing Link
· Jason Scott
Automotive News Commentary
The Amazon Effect: How Consumer Expectations Are Reshaping Car Buying
The Amazon Effect How Consumer Expectations Are Reshaping Car Buying By Peter “Webdoc” Martin Consumers no longer compare dealerships only against other dealerships. That may
· Peter "webdoc" Martin
Automotive News Commentary
The Hidden Liability Sitting on Every Dealer’s Lot
· Peter "webdoc" Martin
Automotive News Commentary
The Rise of Video and the New Customer Journey
· Peter "webdoc" Martin
Automotive News Commentary
Building Customer Loyalty Starts with Three Simple Words
· Peter "webdoc" Martin
Automotive News Commentary
Why Customer Experience Has Become the Ultimate Competitive Advantage for Dealerships
· Phil Ly
Automotive News Commentary
Why Trust Has Become Automotive Retail’s Most Valuable Currency
· Peter "webdoc" Martin
Automotive News Commentary
Why CXAUTO Has Become One of the Most Important Events in Automotive Retail
· Peter "webdoc" Martin
Automotive News Commentary
The Customer Has Changed More in the Last Five Years Than the Previous Twenty
· Peter "webdoc" Martin
Automotive News Commentary
Why Video Has Become the Most Important Tool in the Modern Car Buying Journey
· Peter "webdoc" Martin
Automotive News Commentary
Building Your Future Workforce: Why Every Dealership Should Consider an Apprentice Program
· Peter "webdoc" Martin
Automotive News Commentary
The Technician Retention Crisis: Why Keeping Your Best People Matters More Than Finding New Ones
· Peter "webdoc" Martin
Automotive News Commentary
AI Is Rewiring Auto Retail Before the Shopper Ever Hits Search
· Peter "webdoc" Martin
Automotive News Commentary
Trust, Transparency, and the New Customer Experience: Why Dealers Need to Rethink How They Sell Cars
· Phil Ly
Automotive News Commentary
Understanding the Algorithm: How to Use Video to Explode Your Social Media Exposure
Why Dealerships Are Losing Sales Opportunities Because They’re Following Up Like It’s 2015 Instead of 2026 By Jason Scott, President DealerPersona.AI Everybody talks about “beating
· Peter "webdoc" Martin
Automotive News Commentary
Why Dealerships Are Losing Sales Opportunities Because They’re Following Up Like It’s 2015 Instead of 2026
· Peter "webdoc" Martin