Service Loyalty Will Define Dealership Success Moving Forward
Service Loyalty Will Define Dealership Success Moving Forward The automotive market is shifting. Rising vehicle prices and higher monthly payments are changing how consumers approach vehicle ownership. More customers are choosing to keep their vehicles longer instead of purchasing new ones. That shift places service and parts at the center of dealership profitability. Customer Experience […]
A Wave of Used EVs Is Coming and Dealers Have an Opportunity
A Wave of Used EVs Is Coming and Dealers Have an Opportunity The electric vehicle market is entering a new phase. For the past several years, much of the focus has been on new vehicle adoption. Now, attention is shifting to the used market. A significant number of electric vehicles are coming off lease, and […]
FTC Sends a Clear Message to Dealerships on Pricing Transparency
FTC Sends a Clear Message to Dealerships on Pricing Transparency For years, pricing strategy has been one of the most debated topics in automotive retail. Dealers have balanced competitive advertising with the realities of fees, add ons, and financing structures. That balancing act is now under intense scrutiny. Regulators are sending a very clear message […]
The Silent Threat in Your Showroom: Why Auto Fraud Is Becoming Every Dealer’s Problem
The Silent Threat in Your Showroom: Why Auto Fraud Is Becoming Every Dealer’s Problem Walk into any dealership today and ask what the biggest threat to profitability is. Most will point to inventory challenges, rising interest rates, or shrinking margins. Very few will say fraud.That is the problem. Because fraud is no longer a rare […]