Building Your Future Workforce: Why Every Dealership Should Consider an Apprentice Program

Building Your Future Workforce: Why Every Dealership Should Consider an Apprentice Program By Peter “webdoc” Martin For years, dealerships have approached technician hiring the same way. When a technician leaves, they place an ad, call recruiters, and hope to find an experienced replacement. That strategy is becoming less effective every year. The automotive industry is […]
The Technician Retention Crisis: Why Keeping Your Best People Matters More Than Finding New Ones

The Technician Retention Crisis: Why Keeping Your Best People Matters More Than Finding New Ones By Peter “webdoc” Martin Every dealership executive I speak with has the same concern: finding qualified technicians. The technician shortage is real, but many dealerships are focusing on the wrong side of the problem. While recruiting remains important, retention has […]
AI Is Rewiring Auto Retail Before the Shopper Ever Hits Search

AI Is Rewiring Auto Retail Before the Shopper Ever Hits Search By Peter “webdoc” Martin For more than two decades, automotive marketers have focused on one primary objective: winning the search engine battle. We optimized websites, built content strategies, managed online reviews, invested heavily in paid search, and worked tirelessly to improve search rankings. The […]
Trust, Transparency, and the New Customer Experience: Why Dealers Need to Rethink How They Sell Cars

Trust, Transparency, and the New Customer Experience: Why Dealers Need to Rethink How They Sell Cars By Phil Ly, Founder & CEO, LESA The automotive industry has undergone a dramatic transformation over the last few years. Not long ago, the biggest challenge for dealerships was inventory availability. Customers were often willing to pay premiums simply […]