Trust, Transparency, and the New Customer Experience: Why Dealers Need to Rethink How They Sell Cars

Trust, Transparency, and the New Customer Experience: Why Dealers Need to Rethink How They Sell Cars By Phil Ly, Founder & CEO, LESA The automotive industry has undergone a dramatic transformation over the last few years. Not long ago, the biggest challenge for dealerships was inventory availability. Customers were often willing to pay premiums simply […]
Understanding the Algorithm: How to Use Video to Explode Your Social Media Exposure

Why Dealerships Are Losing Sales Opportunities Because They’re Following Up Like It’s 2015 Instead of 2026 By Jason Scott, President DealerPersona.AI Everybody talks about “beating the algorithm” like it’s some secret code hidden inside Instagram or TikTok. Truth is, the algorithm is not your enemy. It’s actually your biggest opportunity if you understand how it […]
Why Dealerships Are Losing Sales Opportunities Because They’re Following Up Like It’s 2015 Instead of 2026

Why Dealerships Are Losing Sales Opportunities Because They’re Following Up Like It’s 2015 Instead of 2026 By Peter “webdoc” Martin Co-host AutoHubShow For years, dealerships have been told they need more leads. More website traffic. More third-party leads. More advertising. More social media. More inventory exposure. But after working with dealerships for more than three […]
Why Dealerships Need to Rethink Payments in Fixed Ops

Add More Profit to Every Repair Order Why Dealerships Need to Rethink Payments in Fixed Ops By Randy Modos, Co-Founder & President, PayJunction For years, dealerships have focused on improving technician productivity, increasing effective labor rates, maximizing parts sales, and driving customer retention. Those are all important priorities. But there is another area quietly impacting […]