RM Tip of The Month: Conquesting Made Easy

RM Tip of The Month: Conquesting Made Easy Most stores rely on their DMS and sold customers. The problem is, that only represents a fraction of the vehicles driving in your Primary Market Area.  Limited data translates to limited opportunity. The real opportunity is conquest. And one of the most effective ways to do it […]

Trust Can Be Lost in One Service Visit, and Dealers Cannot Afford That Risk

Trust Can Be Lost in One Service Visit, and Dealers Cannot Afford That Risk Dealers spend enormous amounts of time and money trying to earn customer trust, but in today’s market, that trust can be damaged in a single moment. Your source material included two powerful reminders of that reality. In one case, a Tennessee […]

Genesis Is Expanding Fast, and Dealers Should Pay Attention

Genesis Is Expanding Fast, and Dealers Should Pay Attention When an automaker says it plans to take a luxury brand from a niche player to a much broader force in the U.S. market, dealers should listen carefully. That is exactly what Hyundai signaled at the New York Auto Show, where CEO José Muñoz said Genesis […]

The Market Is Slowing, But Smart Dealers Can Still Win in 2026

The Market Is Slowing, But Smart Dealers Can Still Win in 2026 If you are a dealer looking at the latest sales reports and wondering whether the market is losing momentum, the answer is yes, at least compared with the pace many retailers got used to last year. The first quarter of 2026 came in […]