Happy New Year! Relax and Recharge with Recall Masters at NADA 2025

New Year Campaign Campaign Report Sent Date: 2 January 2025Total Sent: 16522Total Delivered: 15928 (96.4%)Unique Opens: 3360 (21.09%)Unique Clicks: 428 (12.74%)

6 Proven Strategies to Maximize Your Dealership’s Service Traffic in 2025

As we reflect on our dealerships’ performances in 2024, it’s crucial to consider areas for improvement that can drive success in the upcoming year. With fixed operations playing a critical role in dealership profitability, enhancing service traffic is essential for every new car dealer and fixed operations director. Here are six actionable strategies that can […]

Boosting Customer Loyalty with Sales-to-Service Handoffs

New car dealerships are constantly seeking effective strategies to enhance customer retention and boost sales. A pivotal yet often neglected approach is implementing effective sales-to-service handoffs. This tactic involves formalizing new car buyers’ introductions to the service department during their vehicle purchases, setting the stage for ongoing engagement and fostering enduring customer loyalty. THE OVERLOOKED […]

Cultivating a Vibrant Company Culture

In the competitive landscape of automotive service departments, one often overlooked yet crucial factor for success is the cultivation of a strong company culture. A positive, engaging work environment not only helps in attracting top talent but also plays a significant role in employee retention and overall dealership success. Here’s how developing a compelling company […]